Question 1

How much does appliance installation cost?

Accepted Answer

Installation prices vary by appliance type. Basic installations start at $99 for single appliances like washers or dryers, $159 for ranges, and $179 for dishwashers, wall ovens, and cooktops. Double wall ovens are $299. Refrigerator installation starts at $99 without door removal, or $179 with door removal. Gas hookups and waterline kits are $35 each. For built-in refrigerators or complex installations, we provide free estimates.

Question 2

Do you service my area?

Accepted Answer

Yes! We serve all of Alameda County, Contra Costa County, Sonoma County, and Marin County. This includes cities like Oakland, Berkeley, Concord, Richmond, San Rafael, Santa Rosa, and surrounding communities. If you're in the North or East Bay, we can help.

Question 3

How do I schedule an appointment?

Accepted Answer

You can schedule in three ways: 1) Call us at (510) 255-5831 during business hours (Mon-Fri 8AM-5PM), 2) Use our online scheduling form on the Schedule page, or 3) Request a free estimate and we'll coordinate scheduling. We offer weekend appointments by special request.

Question 4

Do you install gas appliances?

Accepted Answer

Yes! We're experienced with both gas and electric appliances. Gas hookups are $35 additional. Our technicians are trained to handle gas connections safely, including checking for leaks and ensuring proper ventilation. If you smell gas or suspect a leak, call us immediately for emergency service.

Question 5

What if I need water line installation?

Accepted Answer

We can install water lines for dishwashers, refrigerators with ice makers, and washing machines. Waterline kit installation is $35. Our technicians will verify your existing plumbing setup and ensure proper connections that meet local building codes.

Question 6

Will you remove my old appliance?

Accepted Answer

Yes! We offer haul-away services in two options: 1) Curbside haul-away starting at $35 for non-refrigerators and $50 for refrigerators (appliance must be at curb), or 2) Full uninstall & haul starting at $149, which includes safe disconnection from gas/water lines and removal from your home. Large or commercial appliances require an estimate.

Question 7

Are you licensed and insured?

Accepted Answer

Yes, we are fully licensed and insured. We carry comprehensive liability insurance for your protection. Our contractors are licensed in California and follow all local building codes and regulations.

Question 8

What brands do you install?

Accepted Answer

We install all major appliance brands including Whirlpool, GE, Samsung, LG, KitchenAid, Frigidaire, Bosch, Maytag, and more. Our technicians are experienced with residential appliances from entry-level to high-end models.

Question 9

How long does installation take?

Accepted Answer

Most standard installations take 1-2 hours. Complex installations like double wall ovens or built-in refrigerators may take 2-4 hours. We'll provide a time estimate when you schedule. Our team arrives on time and works efficiently to minimize disruption to your day.

Question 10

Do you work with insurance companies?

Accepted Answer

Yes! We have experience working with insurance companies for appliance restoration and claims. We can provide damage assessments, documentation for claims, safe removal for restoration, and transport to remediation facilities. Contact us to discuss your insurance claim needs.

Question 11

What if something goes wrong after installation?

Accepted Answer

We stand behind our work. If there's an issue related to our installation, contact us immediately at (510) 255-5831. We'll send a technician to assess and fix any problems at no additional charge. We also help protect your manufacturer warranty by ensuring proper installation.

Question 12

Do you service apartment complexes?

Accepted Answer

Yes! We provide residential appliance services for apartment complexes and multi-unit properties. We handle kitchen appliances only (no commercial equipment). We can coordinate installations for multiple units and offer volume discounts. Contact us to discuss your property's needs.

Question 13

Can you install appliances in tight spaces?

Accepted Answer

Absolutely! Our experienced technicians handle challenging installations regularly, including narrow stairways, tight corners, and small spaces. We'll assess your space during the estimate and plan the installation accordingly. We have the tools and expertise to work in confined areas safely.

Question 14

Do you offer same-day service?

Accepted Answer

Same-day service depends on availability and your location. We typically schedule appointments 1-3 days in advance, but can sometimes accommodate same-day requests for urgent situations. Call us at (510) 255-5831 to check same-day availability.

Question 15

What should I do before installation?

Accepted Answer

Before installation: 1) Clear the path from entrance to installation area, 2) Remove any fragile items nearby, 3) Ensure water and gas shutoff valves are accessible, 4) Have your new appliance unboxed if possible (or we can do it), 5) Make sure someone 18+ will be present. We'll handle the rest!

Question 16

Do you provide delivery only?

Accepted Answer

Yes! We offer delivery-only service starting at $99. This includes safe transport, placement in your desired location, removal of packaging materials, and damage inspection. Perfect if you're handling installation yourself or the appliance is already installed.

Question 17

Are your prices fixed or do they vary?

Accepted Answer

Our base prices are fixed for standard installations. Additional services like gas hookups ($35) and waterline kits ($35) are add-ons. Complex installations (built-in refrigerators, custom cabinetry) require estimates. Haul-away pricing varies by appliance size and complexity. We provide transparent pricing upfront with no hidden fees.

Question 18

What forms of payment do you accept?

Accepted Answer

We accept cash, checks, and major credit cards. Payment is due upon completion of service. For insurance claims, we can work with your insurance company directly for billing.

Question 19

Do you offer emergency service?

Accepted Answer

We prioritize safety-related emergencies such as gas leaks or electrical issues. For urgent situations, call us at (510) 255-5831 and we'll do our best to send a technician quickly. Standard installations are scheduled during business hours (Mon-Fri 8AM-5PM).

Question 20

Can you help with appliance selection?

Accepted Answer

While we focus on installation and delivery, we can provide guidance on what to look for based on your space and needs. We recommend consulting with appliance retailers for selection, then we'll handle the installation and delivery professionally.

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