Privacy & Cookies

Summary

We use essential cookies for site functionality and privacy-first analytics to improve performance and reliability. Consent Mode v2 is implemented: analytics and advertising storage are denied until you choose Accept.

What we collect

• Usage analytics: Google Analytics 4 (via Google Tag Manager) and Cloudflare Web Analytics measure page views, performance, and basic device/browser info. No personally sensitive data is collected. IPs may be processed by providers for security and geo reporting.
• Forms: Estimate and contact forms collect details you provide (name, email, phone, address, service selections, optional photos). We use Cloudflare Turnstile to prevent spam and Resend to send confirmation/notification emails.
• Payments: When you pay via Square, checkout happens on Square’s hosted pages. We do not store card numbers. We may receive status updates (e.g., payment successful) from Square.

Cookies & Consent

Our banner controls Consent Mode v2. Before Accept, analytics and ad storage are denied. Clicking Accept enables analytics. You can revisit this choice any time by clearing site cookies/local storage in your browser.

Email

Transactional messages may include unsubscribe headers where appropriate. For estimate correspondence, reply to support@k2appliance.com.

Data retention

Form submissions and related assets are retained as needed for service delivery, records, and fraud prevention, then removed or anonymized. Payment records are retained per legal/tax requirements.

Your choices

• Use the banner to accept or reject analytics.
• Block or clear cookies via your browser settings.
• Contact us to request updates or deletion where applicable.

Contact

Questions? Email support@k2appliance.com or call (510) 255-5831.